Should HCPs receive training to be more empathetic? Will it benefit patients or is there a danger of empathy fatigue?
View our conversation with Emma on-demand below. Tight on time? scroll below for some short highlights from our conversation.
Earlier in November authors from British Oncology Pharmacy Association (BOPA) and UK Oncology Nursing Society (UKONS), including Emma Foreman, published a research paper with their results showcasing the impact role reversal system (RRS) such as A Life in a Day has on increasing empathy and changing practice in HCPs.
An overview of the BOPA/UKONS report
Impacting healthcare at different levels of experience
Emma shares her experiences of how the A Life in a Day experience can be used amongst both junior healthcare professionals as well as senior teams.
Real outcomes for patients
About the speakers
Emma Foreman FRPharmS, MSc Clin Onc, IPresc
Consultant Pharmacist, Royal Marsden NHS Foundation Trust, London, UK
Emma has been a hospital pharmacist for over 20 years, working in a variety of different hospitals from small district generals to large teaching hospitals – including a tiny mission hospital in Ghana! She specialised in oncology in 2001 taking on both technical and clinical roles, qualifying as an independent prescriber in 2010 and completing an MSc in clinical oncology at Birmingham University in 2011. She is a visiting lecturer at University of Brighton and has helped to develop a case-based lecture series around a breast cancer case.
As Consultant Pharmacist, Emma works with a multidisciplinary team to innovate and implement chemotherapy service improvements as well as working with the pharmacy team to promote the role of pharmacists as advanced practitioners and develop a pharmacist- led research portfolio. She is currently Vice Chair of the British Oncology Pharmacy Association (BOPA) and Chairs a Biosimilars Taskforce for the International Society for Oncology Pharmacy Practitioners (ISOPP)
Mark Doyle
Founder, A Life in a Day
Mark Doyle is co-founder of The Method, a British learning and development company, and creator of its award-winning, immersive A Life in a Day programme. Driven by a belief that healthcare works best when centred around patients’ needs, Doyle designed A Life in a Day to support greater patient-centric thinking, engagement and care among the pharmaceutical and healthcare industries. To date, these experiences have been delivered successfully to clients in more than 55 countries across the world.
Nick Lester
Zara Nadim
Barbara Fusco
Alfie White
Josh Hamilton
Chiara Keating
Beverley Bryant
Rebecca Parry
Paul Gascoigne
Kelly Bibb
Katya Emanuel
Bianca Claydon
Mostafa Naseef
Cora Graham
Kate Jackson
Mark Doyle
Mark Duman MRPharmS brings over 30 years of clinician, management consultant and patient perspectives to the healthcare, life sciences and digital health sectors. Working in the NHS, The King’s Fund, the BBC, and as a Founder of the Patient Information Forum, Mark endeavours to make healthcare more person-centric. As the Chief Patient Officer for MD Healthcare, he works with organisations such as AstraZeneca, Diabetes UK, Google Health, Innovate UK, JnJ, Macmillan Cancer Support, Microsoft, Pfizer, Novartis and Siemens Healthineers to harness digital health, develop markets and improve patient engagement.
