Who we are
Our website address is: www.the-method.com
If you are a customer using our products (including our software applications and kits) and services, it may be necessary for you to provide certain personal data to us in connection with our provision of products or services to you. In this context, you are the data controller and we are the data processor in respect of any such data provided to us. You will ensure that you are lawfully permitted to transfer to us any such personal data and we will only use such data to provide the services or as necessary to comply with applicable laws.
Attn: Privacy Officer
The Method/Fecund Projects Ltd
Waterloo Business Centre, 117 Waterloo Road, London, England, SE1 8UL
We may collect and use your personal data, to operate our website and to deliver the software, kits, and/or services you have requested. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth, gender, and social media accounts.
- Contact Data includes billing address, delivery address, email address and telephone numbers.
- Financial Data includes bank account and payment card details.
- Transaction Data includes details about payments to and from you and other details of services you have purchased from us.
- Technical Data includes information about how you use our website, internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, device model and other technology on the devices you use to access this website.
- Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
- Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
- Employment Data includes your current and past employment experience, qualifications, skills, interests and any other information disclosed by you in relation to an application for a role within The Method.
We use different methods to collect data from and about you including through:
Direct interactions. You may give us your name, email address and contact details in person, or by filling in forms on our website or by corresponding with us by post, phone, email, social media or otherwise. This includes personal data you provide when you:
- purchase or use our software application, goods or services;
- contact one of our employees or consultants;
- participate in an event which we have organised;
- complete a form on our website requesting us to contact you;
- subscribe to our publications or newsletter;
- request information about our goods or services or other information or materials to be sent to you;
- respond to a survey;
- submit an application for a role within The Method; or
- make a complaint or give us some feedback.
Third parties or publicly available sources. We may receive personal data about you from various third parties as set out below:
- Technical Data from analytics providers or search information providers; and
- Employment, Identity and Contact Data from third party recruitment agencies or your previous employers.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you, including the delivery of software application or goods (e.g. kits) to you or processing the return of faulty goods.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Please note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
Where we need to collect personal data by law, or under the terms of a contract we have with you and you do not provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with our software application, goods and services). In this case, we may have to cancel delivery of our software application, goods or services you have with us but we will notify you of this at the time.
Newsletters and marketing communications
You will receive newsletters, legal updates, news and information about our software application, goods and services and/or other marketing communications from us if you have requested information from us, purchased our goods and/or services or if you provided us with your details when you registered with us and, in each case, you have not opted out of receiving that information. We may also inform you of goods or services available from our carefully selected partners. We may also contact you via surveys to conduct research about your opinion of our websites, services or future services.
We do not sell, rent or lease or provide in any other way our customer lists to third parties.
Opt-out or unsubscribe
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from us by contacting us (as set out above) or selecting and following the “Unsubscribe” option in any communication from us.
Third-party links and services
We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above:
- Our third-party service providers who perform functions on our behalf in connection with the operation of our business such as IT service providers and system administrators, third parties who host, store and manage data or provide programming or technical support, deliver our software, goods and/or services, conduct reference checks on candidates on our behalf etc.
- Our professional advisers including lawyers, bankers, auditors and who provide consultancy, banking, legal, insurance and accounting services.
- Our third-party analytics partners to analyse website traffic and understand customer needs and trends or our third-party marketing service providers to help us to communicate with.
- Third parties if we are required to do so by law, or if we believe that such action is necessary to: (a) fulfil a government, or regulatory authority request; (b) conform with the requirements of the law or legal process; (c) protect or defend our legal rights or property, our websites or customers.
We require all third parties to respect the security and confidentiality of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:
- conform to the edicts of the law or comply with legal process served on The Method or the site;
- protect and defend the rights or property of The Method; and
- act under exigent circumstances to protect the personal safety of users of The Method, or the public.